All posts in Mobile Marketing

Why You Must Invest in Training When Adopting New Technologies in Your Business

Technologies are only as strong as the people who use them.

“The first time I encountered Salesforce was about 3 years ago when the VP of Sales at my former company purchased licenses for company use. As a key Account Manager working largely on Inside Sales initiatives, I was set to use this technology to track sales cycles and opportunities and fill in information gaps as they pertained to my accounts. My training session lasted for no more than 2 hours but I managed. Some employees, however, who weren’t as tech-savvy (due to age or just unfound inclinations) and eventually found it hard to deal with the various components that came along with the responsibility of building and maintaining a good database.”

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The Fundamental Features of a Mobile-Friendly Website

It has become virtually impossible to avoid mobile web marketing. Whether you are a web developer or a designer, you know all too well that mobile web usage numbers are on the rise and show absolutely no signs of stopping. To ignore the impact of this trend is something that you can’t afford to do if you plan to stay ahead of your competitors and emerge as a leader in your industry.  With faster mobile broadband connections, cheaper data services, and the move to go straight to a mobile device and skipping the PC purchase, a mobile friendly website is a top priority of a good marketing strategy.

The difference between a mobile-friendly website and a desktop-enabled website is that first, it does not need to be as flashy or as visually enticing as the latter. Visitors who are searching for information quickly to access vital insight on-the-go aren’t looking for the same kind of website experience as those who are sitting behind their computers and getting ready to make a decision on whether to contact you or not. In turn, it isn’t as expensive to create a mobile-friendly version – however, what does include considerable complexity is the need to ensure that mobile accessibility is available across all browsers, across all platforms and suits for all mobile screen sizes. From Firefox to Chrome, from iPhone to Android, mobile users will need access to your product or brand from anywhere at any time, and you have to be prepared for this by ensuring that your website is compatible with all versions.

Some Usability Guidelines

Less content, more impact

Mobile websites should be very focused. By including the most important content and features you are providing your visitors with answers to their immediate needs. When they are on-the-go, the need to get access to basic information is greater than your need to impress them.

Navigational capabilities

There are a few effective ways to create proper navigation on a mobile website. The first is placing it on the bottom so it doesn’t get in the way of reading a page. The second is placing the navigation at a dropdown link at the top of the page. The home page should be kept to a minimalist design and should maintain only the essential items without a need for users to look for specific information by navigating through complicated links.

Design for touchscreen and non-touchscreen

A difficulty for mobile users is often the inability to view standard webpages. Links that are placed close together are prone to making it difficult for users to click on the one they want to access. Your calls to action should be tapped easily and should take up more screen space to make this possible.

QR Codes – Next Level Content Engagement?

If you are like me, you have probably seen stickers or images of what you see on the left here on websites, bus shelters or at trade show events.  I was utterly confused the first time I saw one of these; at first glance I thought it was one of those Magic Eye images that if you looked at long enough you would see a rocket ship or a sailboat.

Curious like a cat, I went home and started to dig around online to see what I could find out about these strange images.  Turns out, they aren’t so strange after all; actually, they are pretty cool.

QR Codes are like bar codes, but instead of determining the price of your purchase, you can encode other pieces of data in them, such as text and URLs to websites, documents or YouTube videos.

As marketers, we are always trying to find new and unique ways for people to engage with our content.  While we can and should still relay on our trusted Eloqua tools, such as email and social sharing, QR codes can potentially help bring a new level of engagement to your content.  Here is a really cool example from Axa Bank Belgium on how they used QR codes to help launch their new iPhone app:

This is just one of many different ways that marketers are starting to use QR Codes within their marketing campaigns.  With so many of us using smartphones now, QR Codes can help extend when and how you are engaging with prospects or customers on the move (or in the case above, while watching a commercial).

Depending on what smartphone you use today, there are different ways that you can interact with QR Codes.  I would recommend checking with your device’s App purchasing store (Blackberry App World, iPhone App Store or Android Market).  Many of these apps should be free.

I would love to hear your thoughts on this technique – have you used QR codes in your campaigns before?  Do you have some ideas on how you can use them now?  Let us know!

Simple Mobile Form Validation

Windows Mobile 6 Validation

Looking to create a mobile form that not only looks appealing but also validates on multiple devices such as the iPhone, Blackberry and Windows Mobile 6?  Well, so was I…and believe me, it wasn’t an easy task.

After trying a number of different validation methods, which worked great on more modern devices but failed miserably on WinMo6, i finally stumbled on the solution.  Simplicity.  Removing all external javascript files, fancy jQuery effects, and putting a more simplified version of javascript validation between the head tags worked like a charm.

Full code below.
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Adobe Flash Professional CS5 will include Packager for iPhone when it ships.

Adobe brings iPhone application development to Flash CS5

Adobe brings iPhone application development to Flash CS5

One of the best selling consumer electronic devices of all time, and the fastest selling smartphone ever, the popularity of the iPhone among developers and consumers has created an explosion of applications that has captured the attention of consumers around the world. The upcoming release of Adobe® Flash® Professional CS5 will include a Packager for iPhone that will Flash designers and developers publish ActionScript 3 projects as native applications for iPhone. These applications can then be delivered to iPhone users through the Apple App Store.

The Packager for iPhone allows developers to use Flash technologies to develop content for iPhone and iPod touch, devices that were previously closed to them, including nearly all the AIR 2.0 and Flash Player 10.1 APIs. Developers can write new code or reuse existing web content to build applications for iPhone, it also provides an easier way to target other mobile and desktop environments. Unfortunately, the new support for iPhone applications included in Flash Professional CS5 will not allow iPhone users to browse web content built with Flash technology on iPhone, but it may allow developers to repackage existing web content as applications for iPhone if they choose to do so.