1. Respond to Leads According to where they are in the Sales Process
Lead scoring is essential to the lead management process. The better understanding we have of the nature of a lead in terms of how sales-ready it is or how ‘hot’ it may be, the better does our decision-making process become. When we know that a lead hasn’t met a particular set of criteria, we know that it is still ‘warm’ and needs more marketing-related activities in order to be ready to be passed off to sales. Leads are very delicate when it comes to engagement, and sophisticated marketers know and value this most. Brash or out of turn action can cause negative effects in the short- and long-term. It is important to respect each lead in the buying cycle and respond accordingly.























